Complaints

Bennett-Associates Ltd is committed to providing a high level of service to its customers and to a process of continuous improvement.

Our complaints procedure is just one element in ensuring that we continue to maintain the high standards that we set ourselves. If you wish to register a complaint about the financial advice and/or service you have received from Bennett-Associates Ltd, please contact us.

A summary of our internal complaints handling procedures for the reasonable and prompt handling of financial complaints is available on request and if you cannot settle your complaint with us, you may be entitled to refer it to the Financial Ombudsman Service at www.financial-ombudsman.org.uk  or by contacting them on 0800 023 4567.